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Welcome to the Elle Mayo Designs Jewelry and Design Studio

EXCHANGE+RETURNS

WHAT IS YOUR RETURN+EXCHANGE POLICY?

We accept returns or exchanges on merchandise within 7 days of receiving your original order.  Items must not have been worn, altered or damaged, and with all tags attached in original packaging.  Note: Shipping charges are non-refundable. To exchange an item, securely pack and seal the returned merchandise and include our return form in the return package.  Please specify on the form what you are exchanging the item for (include style number).  Send back the merchandise to us, within 7 days, using an insured service to the address below.  We cannot accept responsibility for packages that we do not ship ourselves.  If you purchased an item using a discount code, only the discounted price you paid will be refunded, not the original full price or the current price of the item.  Any refund given will be the cost of the items returned only.  Postage will not be refunded.  All sale items and custom items are final sale. It is recommended that tracking is added to any returned packages.

NOTE: Shipping, handling and customs charges are non-refundable. We do not provide return labels for online purchases. The customer is responsible for return fees.

Please send your return/exchange through an insured service carrier to the following address:

Elle Mayo Designs by Dance Root Etc. (Returns)

1029 Hussa Street
Linden, NJ 07036

 

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